Personal Data Protection Policy
1. Company Details
DATA CONTROLLER and DATA PROCESSOR
HAINA Greek Vinegar
3 Antonios Haina
Mavri Ora
19300 Aspropyrgos
Tax ID: EL
Tax Office:
(hereinafter referred to as “GREEKVINEGAR.COM” or “we,” “us,” “our”)
2. Processing of personal data
GREEKVINEGAR.COM complies with the provisions of the European Regulation on the Protection of Personal Data (2016/679) and with the relevant Greek legislation (Law 2472/1997 as currently in force), It manages the Personal Data disclosed to it by the data subjects themselves, i.e. the natural persons themselves, ensuring, in all cases, the protection of such data. In order to ensure the confidentiality and security of Personal Data, GREEKVINEGAR.COM has taken all necessary technical and organizational measures, has established internal security policies, and properly informs and trains its staff.
GREEKVINEGAR. COM processes Personal Data in accordance with the law, as it collects and processes it exclusively for specific, explicit, and legitimate purposes and only to the extent necessary to achieve those purposes. It ensures that the data it holds is accurate and up to date, always seeking the consent and assistance of the individuals to whom the data relates, and retains the data for as long as is necessary to achieve the specific purposes.
3. Personal data we process
GREEKVINEGAR.COM collects and processes Personal Data, i.e. any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one whose identity can be ascertained, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier
The processing of such data means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Personal Data includes, for example, information such as name, home address, email address, or telephone number.
For the specific purposes of processing Personal Data, namely to provide information about products, services, promotions, offers, events, and competitions via email, brochures, newsletters, SMS, telephone, and other electronic means, as well as for research and statistical purposes, GREEKVINEGAR.COM collects and processes the following information:
Full name
Contact details (company address, postal code, contact telephone number, email address)
In addition, during a visit to the GREEKVINEGAR.COM website, additional data is automatically collected for technical reasons, such as:
IP address (Internet Protocol address) of the accessing computer
website from which you are visiting us (referrer)
our internal pages that you have visited anonymously
date and time of visit
browser type and browser settings
operating system
This data helps us understand the traffic on our website, diagnose server problems, manage our website, and tailor and improve the information and services we offer. As a general rule, we use technical data but only to the extent necessary for technical reasons, to operate and protect our website and application against attacks and malicious use, and in pseudonymous or anonymous form for statistical purposes.
4. Type and Use of Personal Data We Process
GREEKVINEGAR.COM collects, processes, and uses your Personal Data mainly when you visit the company’s websites, when you register on them, when you log in to an existing customer account you have created, or when you place orders for products or services through the website. The processing of Personal Data is carried out, as appropriate, in accordance with the relevant legislation and this privacy policy, or in accordance with the consent given by you, which consent is requested in a specific manner on each internal communication or new user registration page.
4.a Registration, login, and ordering procedures
When you have registered and are logged in, or when you place an order, or when you are logged in and start to place an order but do not complete it, we process and use the personal data and information you provide to us within the framework of applicable personal data protection legislation. We may use the product and service details from your order attempt to contact you at the contact details you provided during registration, and you give us your consent. The information we request from you in order to provide the services you require is marked as mandatory fields on this website. Other information is optional. For the conclusion and execution of contracts, we request, as appropriate, contact information such as your name, delivery and billing address, and information about the payment method you have chosen.
In addition, we use your data in our customer database so that only relevant data is stored there. In order to avoid typing errors and to ensure that the products you have ordered have actually been received by you, we check whether the address you have entered is complete and accurate.
During the payment process, we do not record or store payment information for each transaction, such as credit card numbers or other banking and other details. Our website automatically redirects you (or we send you referral instructions) to an external website of the payment service provider (Hellenic Bank or paypal.com), and you provide your payment information directly and exclusively to the respective payment service provider with the security that each such provider offers.
GREEKVINEGAR.COM stores and uses your Personal Data when you contact us by phone, e-mail, or via the contact form we maintain, or when you wish to send us information in any other way and you transmit your data to us for that specific purpose.
In addition, we store and use data (backups) to the extent necessary to prevent and address any possible malicious use or other illegal behavior on our website, e.g. to maintain data security in the event of attacks on our IT systems. Finally, we store and use your data to the extent that we are legally obliged to do so, such as in response to an official directive or a court or other decision by the authorities, as well as to safeguard our rights and claims, and in cases where we need to defend the company in court.
5. Transfer of personal data to third parties
GREEKVINEGAR.COM uses third-party services and infrastructure and may transfer this data to companies within the European Union that work with it, which will process the data on behalf of GREEKVINEGAR. COM, as processors, solely for the purposes referred to in clause 3. Some of these entities are based in the US and comply with the transatlantic agreement known as the EU-US Privacy Shield. GREEKVINEGAR.COM takes all necessary measures to ensure the highest possible level of security.
GREEKVINEGAR. COM undertakes that these companies provide the necessary guarantees for the protection of Personal Data and take the appropriate and necessary technical and organizational measures so that the processing is in accordance with the law and ensures the protection of Personal Data and the rights of the natural persons concerned. GREEKVINEGAR. COM declares that it has signed contracts with these companies in advance, which include terms relating to the security measures they take and provide for monitoring of these measures by GREEKVINEGAR.COM.
In addition, visit data is provided to third parties, such as Google and Facebook, for the purpose of anonymous statistical representation of visits to the website and for advertising purposes, and the display of Remarketing advertising messages on third-party sites. These services have posted their respective privacy policies.
6. Data security
The security of your personal data is a fundamental and high priority for GREEKVINEGAR.COM. For this reason, we protect your data stored with us using technical measures and appropriate organizational measures to effectively prevent the loss or misuse of this data by third parties. Specifically, our employees who process personal data are bound to maintain confidentiality. To protect your personal data, the data is transmitted in encrypted form. We monitor technological developments and adapt the relevant technical security measures to ensure the long-term protection of your data.
7. Consent and Rights of Data Subjects
On each electronic form for filling in personal data, we ask you to read and confirm that you agree with this personal data protection policy, and once you have selected that you agree, you give your consent for the processing of your data for the above-mentioned specific purposes, either by GREEKVINEGAR.COM or by a company collaborating with it. You may withdraw your consent at any time and exercise one of your legal rights, namely to request access to your data and receive a copy thereof, or request the correction of inaccurate information, or request the deletion of your data or the restriction of its processing, or request the portability of the data in an electronic file for transmission to another controller.
If there are doubts as to the identity of the person requesting the disclosure of Personal Data, we may ask you for additional information necessary to confirm your identity, as we are required to handle your requests with due care in order to ensure the security of your data and the protection of your rights.
In the event of a breach of your data and if this breach is likely to put your rights and freedoms at high risk, and provided that it does not fall under one of the exceptions expressly provided for by law, GREEKVINEGAR.COM undertakes to inform you accordingly without undue delay.
You can contact GREEKVINEGAR.COM at any time or you can submit a query or complaint to the following email address: info[at]GREEKVINEGAR.COM
Furthermore, if you believe that your data has been violated, you have the right to file a complaint with the competent Personal Data Protection Authority.
8. Cookies
A cookie is a small piece of text sent to your browser by our website and stored on your computer. It makes it easier for the website to remember information about your visit, such as your preferred language and other settings. This can make your next visit easier and make the website more useful to you. Cookies play an important role. Without them, using the web would be a much more complicated experience. You can view and manage cookies in your browser (however, some mobile browsers may not offer this feature).
Cookies do not contain personal data and will never allow anyone to contact you when you visit our website by phone, email, etc. In addition, cookies do not provide access to other files and documents on your computer.
Furthermore, cookies help GREEKVINEGAR.COM to monitor the performance and traffic of its website, improving its presentation and content in line with visitors’ preferences.
Of the different types of cookies that exist, GREEKVINEGAR.COM uses the following:
Absolutely necessary:
Technically necessary cookies are essential for the proper functioning of the website, allowing you to browse and use its features. These cookies do not recognize your individual identity. Without these cookies, we cannot offer effective functioning of our website.
In addition, these cookies allow the website to remember your preferences, such as font size, or whether you have responded to one of our polls, in order to provide improved and personalized features.
Performance Cookies (Google Analytics):
These cookies collect information about how you use the website, for example, which pages you visit most often. These cookies collect aggregated, anonymous information that does not identify any individual visitor. They are used solely to improve the performance of a website.
Advertising Cookies (Google Analytics, Facebook Pixel):
These are cookies created by services provided to us by third parties such as Google and/or Facebook. These third-party services store cookies in order to function and have detailed information and privacy policies.
For more information on Google’s privacy policy, click HERE.
For more information about Facebook’s privacy policy, click HERE.
Disabling Cookies
Most web browsers allow you to control most cookies through your browser settings.
Learn how to manage cookies in popular browsers:
Google Chrome
Microsoft Edge
Mozilla Firefox
Microsoft Internet Explorer
Apple Safari
To find information about other browsers, visit the browser developer’s website.
To opt out of being tracked by Google Analytics on all websites, visit http://tools.google.com/dlpage/gaoptout.
For information on how Facebook handles cookies and cookie settings, visit https://www.facebook.com/policies/cookies/.
You can find more information about how behavioral advertising works and privacy on the Internet and adjust your preferences by visiting http://www.youronlinechoices.com/gr
9. Periodic Changes to Privacy Policy Information
GREEKVINEGAR.COM is constantly expanding, updating, and improving its website and related products and services, and will also update this policy. We recommend that you read this policy regularly to stay informed of any changes to the content of this personal data protection policy. This policy will be amended from time to time without prior notice to users.
